留学生们在英国找到一份合适的工作并不容易，如何把握好每次面试机会，成功拿到OFFER是很多朋友都在思考的问题。下面我们总结整理出了一系列英国公司招聘面试的常见问题及回答建议，希望能对正在英国求职的朋友带来帮助。

　　下面是英国公司在招聘面试时的General Questions:

　　11. How do you handle conflict?

　　How would you evaluate your ability to deal with conflict?

　　On the job, there are many possible sources of conflict. Conflicts with: fellow employees management rules, procedures clients, customers demands of work vs. personal life, family The best way to approach a good answer is to look at if from the employers point of view—they want to be your first priority and they want you to solve problems (not bring them any). “I know everything cannot run smoothly at work all the time. When there is a conflict I usually try to determine the source of the problem and see if it can be solved. This might involve other members of the work team discussing the problem and offering possible solutions. I would then try to pick the solution which appears to have the best outcome and put it into action.” A natural follow-up to this would be: Tell me when you solved a conflict at work. So, have a bri example… a short story… to illustrate your approach. Even if not asked, you can offer your story! If it proves your point and accentuates a skill needed for the position, go with it.

　　I believe I am quite good at handling conflict. Working in retail and in the residence halls required that I make many unpopular decisions at times, whether it was terminating an associate or taking judicial action on a resident. Often the person in conflict with me would be upset and sometimes physically outraged. I would always make sure that I fully explained the situation, the policies behind my decision, and why those policies exist. Usually by the end of the conversation, the person could see the other side of the situation.

　　12. How do you handle rejection?

　　Rejection is part of business. People don’t always buy what you sell. The tick here is to separate rejection of your product from rejection of yourself: “I see rejection as an opportunity. I learn from it. When a customer takes a pass, I ask him what we could do to the product, price or service to make it possible for him to say yes. Don’t get me wrong: You’ve got to makes sales. But rejection is valuable, too. It’s a good teacher.”

　　13. Tell me about a time when you tried and failed?

　　Has this ever happened to you? No one expects perfection actually; employers are more interested in your ability to cope, to learn from mistakes, and to deal with others who are less than perfect. If you have an example, certainly pick one that happened a while back, was not earth shattering in the results, and one which you learned and applied this knowledge recently. This is a version of ‘damning with faint praise’ by picking an incident that was minor in scope but, since you are so wise and are always willing to learn, has taught you a valuable lesson.

　　14. What are some of the things you find difficult to do?

　　The interviewer is looking to determine how well you know yourself, how you react to difficult situations/tasks and credibility. Look back over your work experience for examples of challenges… speaking in public at a meeting, disagreeing with a manager over an important issue, being asked to use a software program you have not had an opportunity to learn… These ’stories’ should illustrate a lesson learned, a problem overcome or a weakness being dealt with. “I always seem to need a day or two to prepare myself to give a presentation to department heads. When I know I have to give a report on my projects, I plan out all the details in advance and rehearse. One time, there was a problem with a supplier and I was asked to update senior management… immediately. The supply chain was crucial to the completion of an important project we had been working on for 5 months and decisions had to be made based on the information I had to prepare and present on a moment’s notice. I gathered the information and presented it simply and in detail. It was much easier than I thought without the hours of concern and practice. The facts spoke for themselves. Since I understood the situation, I was able to make it clear to management and get a rapid decision. I still prer advance notice but I know I can deliver when asked to.”

　　15. What are your short and long term goals?

　　No one can make goals for you. It comes down to where you are in your professional life and what you want to do. Most people have 5-6 careers in their working lifetime—some with 2 careers going at the same time (like us). The best advice is to be certain to relate your answers to the organization that interviews you. Do not make a point of having goals that cannot be realized there (”I want to work in Paris.” Organization is strictly domestic.) If you do your research into the organization, and into what you truly want to do in the future, you will be able to come up with reasonable responses. No one is going to come back to you in five years and chastise you for not meeting these goals! You will not be held to them… it is only an interview and they are interested in how you see yourself (and they want to see you in the job.)

　　My primary objectives are to learn as much as possible about your company&aposs product offering, organizational structure, and professional sales techniques so that I may become the most productive member of your sales team.

　　What are your short-term goals?

　　Many executives in a position to hire you are strong believers in goal-setting. (It&aposs one of the reasons they&aposve achieved so much.) They like to hire in kind.

　　If you&aposre vague about your career and personal goals, it could be a big turnoff to many people you will encounter in your job search.

　　Be ready to discuss your goals for each major area of your life: career, personal development and learning, family, physical (health), community service, and (if your interviewer is clearly a religious person) you could very brily and generally allude to your spiritual goals (showing you are a well-balanced individual with your values in the right order).

　　Be prepared to describe each goal in terms of specific milestones you wish to accomplish along the way, time periods you&aposre allotting.

　　My short-term objectives are to graduate from the Professional Development Program bore the standard two years and begin developing a clientele. As an intern, I prepared ahead of time by studying for the Series 7 and Series 64 exams that constitute a majority of a beginning financial consultant&aposs time. I&aposd like to make the company that hires me wonder what it ever did without me.

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